24/7 MONITORING

Our mission is simple but powerful; we are here to protect lives, property, and to ensure business continuity. 

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CENTRAL STATION LICENSING

SPECIAL DISPATCH

Rapid Response Monitoring maintains licenses in all areas that require them for monitoring. Additionally, our Licensing and Certifications Manager is a member of the Installation Quality (IQ) Board and works continuously to ensure that Repaid Response Dealers follow all municipal and state ordinances throughout the United States. The manager is an approved Facility Security Officer (FSO) and an advocate and experiences resource for our dealer network in meeting the highest standards.

We also keep track of which jurisdictions have special dispatch requirements such as Verified Response or Enhanced Call Verification (ECV). We will send update notifications to customers with accounts in affected areas when we hear of a new dispatch rule in a specific jurisdiction.

FM APPROVED

Rapid Response is in compliance with the equipment and service requirements of FMRC Approval Standard 3011 'Central Station Company (Complete Service)."

IQ CERTIFIED

Rapid Response has been certified as part of the NBFAA Installation Quality Certification Program.

NYFD APPROVED

Rapid Response is certified to comply with the stringent regulations required to monitor fire alarms in the New York City's Five Boroughs. Rapid Response is visited annually by the New York City Fire Department inspector who administers the Central Station Signaling System exam. Our personnel has a 98.7% passing rate on the exam

UL CERTIFIED

Rapid Response is certified by Underwriters Laboratories for:

  • UUFX Protective Signaling Services Central Station

  • CRZM National Industrial Security Systems (Monitoring Stations)

  • CRZH National Industrial Security Systems (Burglar Alarm Systems

  • CVSG Mercantile (Burglar Alarm Systems)

In addition, signals are processed by an automation system that has been field evaluated an labeled by U.L. for compliance with UL 1981.